Privacy Policy
1. Introduction
2. Information We Collect
To give you a customized shopping experience, we gather a variety of information:
Personal Identification Information :
We may gather your name, email address, phone number, billing and shipping address, and payment details when you register for an account, place an order, or get in touch with us.- Technical Information :
We gather data such as your IP address, browser type, operating system, and browsing behavior on our website to improve functionality and customer experience. - Cookies and Tracking Technologies :
British Comfort uses cookies on websites to make online experience better. Cookies enable us to recognise returning users, remember your choices, and deliver information that is personalized to you.
3. How We Use Your Information
Your information helps us deliver a better shopping experience and improve our services. We use your data to:
- Handle transactions, process orders, and offer customer service.
- Make improvements to our website, goods, and services in response to your comments and exchanges.
- Communicate with you about order updates, promotional offers, and relevant news.
- Enhance website security and detect potential fraud.
4. How We Share Your Information
British comfort doesn’t sell your personal information as we value your privacy. However, we may share your data with trusted third parties to perform functions such as:
- Payment Processing
We work with secure payment processors to complete transactions. - Shipping and Delivery
We share necessary details with our shipping partners to ensure timely deliveries. - Analytics and Marketing
We partner with analytics providers to better understand our audience and with advertising platforms to offer relevant promotions. These partners may have access to non-personal aggregated data.
5. Data Security
We take data security very seriously and take a number of precautions to keep your personal data safe. Our website uses secure protocols (SSL) to encrypt your data during transmission, and we limit access to your information to authorized personnel only. Please be aware that no data transmission over the internet is 100% safe, despite our best efforts.
6. Your Rights
- Access the information we hold about you.
- If any of your data is erroneous or lacking, request corrections.
- Under some circumstances, request that your data be deleted.
- Refuse to give us permission to process your data.
7. Retention of Data
We only keep your personal data for as long as is required by law or to achieve the goals specified in this policy. When your data is no longer required, we will anonymise or securely delete it.