Terms and Conditions
Welcome to British Comfort. You accept and agree to be bound by the following terms and conditions by using our website and making purchases from us.
1. Introduction
These Terms and Conditions outline the rules and regulations for the use of British Comfort’s online purchase process. By using this website, you accept our terms and conditions. If you disagree with anything on this website, don’t use it.
2. General Terms
- British Comfort reserves the right to update, change/replace any section of these Terms and Conditions at our discretion. This page will be updated with any changes, and your continuing use of the website after they are made indicates that you agree to the updated terms.
- You must be at least 18 years old to make a purchase on our site.
3. Product Information
We strive to display accurate information for all products listed on British Comfort. However, there may be slight variations in color, texture, or finish due to screen settings and natural materials. The product’s measurements are an estimate and could change somewhat.
4. Orders and Payment
- Order Acceptance : Once an order is placed, you will receive an email confirmation. This does not constitute acceptance. British Comfort reserves the right to accept or reject any order at our discretion. If an order is canceled, a full refund will be issued.
- Payment Payment can be proceeded at the time of delivery or at the time of order. We accept major credit/debit cards and other secure payment methods.
- Pricing All prices include VAT and are in GBP. Prices are subject to change, but any confirmed orders will not be affected by subsequent price adjustments.
5. Delivery
British Comfort offers free delivery within the UK for all orders. We aim to dispatch orders promptly, and delivery times will vary depending on your location. Delivery dates are estimates and may vary due to unforeseen circumstances. We are not liable for delays due to factors outside our control, such as shipping partner issues or extreme weather.
6. Returns and Refunds
You may return items within 14 days of delivery, provided they are in original, unused condition. Custom or personalized items are non-returnable.
7. Warranty
British Comfort provides a warranty on selected items to cover manufacturing defects. Our warranty does not cover damage due to misuse, normal wear and tear, or improper assembly or handling.
8. Limitation of Liability
British Comfort shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website, to the extent permissible by UK law. This includes loss of profits, data, or other intangible losses.
9. Intellectual Property
All content on British Comfort, including text, images, designs, logos, and product descriptions, is the intellectual property of British Comfort or our licensors.
10. Order Cancellation Due to Incorrect Information
British Comfort reserves the right to cancel any order if we discover inaccuracies in the information provided, including but not limited to pricing errors, product availability, or customer details. If such an issue arises, we will notify you promptly, and any payments made will be fully refunded to the original payment method.
11. Governing Law
UK law governs and is applied to the interpretation of these terms.